Last Updated: October 28, 2025
1. Introduction
Finzsmart ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our website and services.
2. Information We Collect
We collect the following types of information:
Personal Information:
Name and contact details (email, phone number)
Business information (company name, GST number)
Billing and payment information
Communication preferences
Technical Information:
IP address and browser type
Device information
Website usage data and analytics
Cookies and similar tracking technologies
Project Information:
Project requirements and specifications
Content and materials you provide
Communication and feedback
3. How We Use Your Information
We use your information to:
Provide and deliver our web development services
Process payments and maintain financial records
Communicate about projects, updates, and support
Improve our services and website functionality
Send marketing communications (with your consent)
Comply with legal obligations
Prevent fraud and ensure security
4. Legal Basis for Processing
We process your data based on:
Contract Performance: To deliver services you've purchased
Consent: For marketing communications and certain data uses
Legitimate Interests: To improve services and prevent fraud
Legal Obligations: To comply with tax and business laws
5. Data Sharing and Disclosure
We may share your information with:
Service Providers: Payment processors, hosting providers, and analytics services
Legal Requirements: When required by law or to protect our rights
Business Transfers: In case of merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate security measures to protect your data:
Secure SSL encryption for data transmission
Regular security audits and updates
Access controls and authentication
Secure storage and backup systems
7. Data Retention
We retain your information for as long as necessary to:
Provide ongoing services and support
Comply with legal and tax obligations (typically 7 years for financial records)
Resolve disputes and enforce agreements
8. Your Rights
You have the right to:
Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your data (subject to legal requirements)
Objection: Object to processing for marketing purposes
Portability: Receive your data in a structured format
Withdraw Consent: Revoke consent for data processing
9. Cookies Policy
Our website uses cookies to:
Remember your preferences and settings
Analyze website traffic and usage
Improve user experience
You can control cookies through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
12. International Data Transfers
Your data is primarily stored and processed in India. If we transfer data internationally, we ensure appropriate safeguards are in place.
13. Changes to Privacy Policy
We may update this privacy policy periodically. We will notify you of significant changes by email or through a prominent notice on our website.
14. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@finzsmart.com
Phone: +91 92743 55611
Address: 82, RadheShyam Industries, Siwan Main road, Surat - 394130
15. Data Protection Officer
For data protection concerns, you can reach our Data Protection Officer at dpo@finzsmart.com.
16. Complaints
If you have concerns about how we handle your data, you have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.