Disclaimer

Last Updated: October 28, 2025

General Information

The information provided by Finzsmart ("we," "us," or "our") on our website is for general informational purposes only. All information on the site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.

Professional Disclaimer

The website contains information about web development services and related technologies. This information is not intended as professional advice for your specific situation. Before making any business decisions, we recommend consulting with appropriate professionals.

Website Content

Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk.

External Links Disclaimer

The website may contain links to external websites that are not provided or maintained by Finzsmart. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

Technical Disclaimer

While we strive to provide high-quality web development services, we cannot guarantee that our services will be uninterrupted, timely, secure, or error-free. Technical issues may arise that are beyond our control.

Testimonials Disclaimer

The website may contain testimonials by users of our services. These testimonials reflect the real-life experiences of those who have used our services, but individual results may vary. We do not claim that testimonials are representative of typical results.

Changes to This Disclaimer

We reserve the right to modify this disclaimer at any time. Changes will be effective immediately upon posting to the website.

Return and Refund Policy

Last Updated: March 25, 2026

1. General Overview

At Finzsmart.co (“we,” “our,” or “us”), we are committed to ensuring a transparent and fair policy for returns, refunds, and cancellations. This policy outlines the conditions under which you may request a return, refund, or cancellation for services purchased on our platform. By availing of our services, you agree to the terms outlined herein.

• This policy applies to all services provided by Finzsmart.co.
• Services purchased are non-refundable unless explicitly stated otherwise or due to specific circumstances mentioned in this policy.
• Refunds, cancellations, or modifications are subject to the terms and conditions outlined below.

2. Refund Policy

i) Refund Eligibility

Refunds will be issued only under the following circumstances:

• Non-Delivery of Service: If we fail to deliver the purchased service within the promised timeline due to our fault.
• Error in Service: If the delivered service is found to be incorrect or incomplete due to an error on our part.
• Duplicate Payment: If a duplicate payment is made for the same service.

ii) Refund Process

• Refund requests must be made within 7 days of the service purchase date.
• Email us at refund@finzsmart.co with the following details:
  • Full name
  • Email address
  • Contact number
  • Order/Invoice ID
  • Reason for the refund request
• We will acknowledge your request within 48 hours.
• We will investigate the issue and respond within 5–7 business days.

iii) Refund Approval and Timeline

• Approved refunds will be processed within 10 business days from the date of approval.
• Refunds will be credited to the original payment method used during the purchase.

3. Cancellation Policy

i) Cancellation Eligibility

• Before Service Commencement: You can cancel your service purchase within 24 hours of making the payment, provided the service has not been initiated.
• Service Not Started: If the service has not yet commenced, you may request a cancellation.

ii) How to Cancel

Email us at care@finzsmart.co with the following details:

• Full name
• Email address
• Contact number
• Order/Invoice ID
• Reason for cancellation

iii) Cancellation Approval

• We will acknowledge your request within 48 hours.
• If eligible, we will process the cancellation and initiate a refund (if applicable) as per the Refund Policy.

4. Non-Refundable and Non-Cancellable Services

• Services that have already been initiated or completed.
• Services involving consultation or advisory sessions that have been conducted.
• Customized services specifically tailored to your requirements.
• Services purchased as part of a promotional offer or discount.

5. Changes to Purchased Services

Modifications to purchased services can be requested if the service has not yet commenced. Any changes are subject to availability and may incur additional charges.

6. Disputes and Resolution

If you are dissatisfied with our services, we encourage you to contact us directly at care@finzsmart.co. We aim to resolve disputes amicably within 7 business days.

Terms of Use

Last Updated: October 28, 2025

1. Acceptance of Terms

By accessing and using the Finzsmart website and services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

2. Services Description

Finzsmart provides web development services including but not limited to:

• Website design and development
• Technical consultation and debugging
• Frontend and backend development
• Website maintenance and support

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Respond to communications within reasonable timeframes
• Provide necessary content, images, and materials for your project
• Review and approve deliverables in a timely manner
• Pay for services as per agreed terms

4. Intellectual Property Rights

Upon full payment, you will own the custom code and design created specifically for your project. However:

• Finzsmart retains rights to reusable components, frameworks, and tools
• Third-party libraries and plugins remain property of their respective owners
• You may not resell or redistribute the code as a template or product

5. Payment Terms

• Consultancy services are billed monthly in advance
• Website development projects require 50% upfront payment
• Final payment is due before website delivery
• Late payments may result in service suspension

6. Project Timeline

Project timelines are estimates and may vary based on:

• Complexity of requirements
• Client feedback and approval speed
• Scope changes during development
• Availability of required content and materials

7. Warranty and Support

We provide:

• Bug fixes for issues present at time of delivery (within support period)
• Technical support as specified in your service plan
• No warranty for third-party integrations or services

8. Limitation of Liability

Finzsmart shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid for the specific service in question.

9. Confidentiality

We respect your confidential information and will not disclose it to third parties without your consent, except as required by law.

10. Termination

Either party may terminate services with written notice. Upon termination:

• Payment for completed work is due
• You receive deliverables for paid milestones
• Ongoing support ends immediately

11. Modifications to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of new terms.

12. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Gujarat, India.

13. Contact Information

For questions about these Terms of Use, contact us at care@finzsmart.co.